Frequently Asked Questions
How your account, your money and the rebate actually work. Can't find your answer? Live chat is in the menu, any time.
Getting Started
Is it free to open an account?
Yes, it's free. You just need a username, a password, your mobile number and a bank account in your own name. Got a referral code? There's a box for it.
What currency and languages does Impulse88 use?
Everything is in Ringgit (MYR). The site comes in English, Bahasa Malaysia and Chinese — switch any time from the menu.
How old do I have to be?
18 and above. No exceptions.
Deposits and Withdrawals
How do I deposit?
Online banking with any local bank — Maybank, Public Bank, CIMB, RHB, Hong Leong and the rest — or DuitNow, Touch 'n Go and Boost. Whatever is open right now is listed on the deposit page.
Why does my bank account have to be in my own name?
Because we only pay withdrawals to an account with the same name as your Impulse88 account. That's what stops anyone else from taking your money out, and it's why we ask for the account holder name when you sign up.
Is there a payment PIN?
No. There's no separate PIN for withdrawing. Your login password is the only thing guarding your account, so don't share it with anyone — not even someone who says they're from our support.
What is the minimum deposit or withdrawal?
It's shown on the deposit and withdrawal pages. The limits are set per account and can change, so check there instead of going by a number you saw somewhere else.
Rebate
What is rebate?
A small percentage of every bet comes back to you. Win or lose doesn't matter — placing the bet is what earns it.
When do I get my rebate?
As soon as each bet is done. No daily or weekly payout to wait for, and no claim window to miss.
Is there turnover on rebate?
No. Rebate has no turnover requirement. Once it's in your main wallet, play it or withdraw it — up to you.
How do I move rebate into my main wallet?
There's a claim button on the lobby whenever you have rebate waiting. One tap moves the whole amount over.
The Progressive Pool
What is the progressive pool?
0.1% of every bet placed on the site goes into one shared pool. As long as people are playing, it keeps growing.
How do I win it?
Once a month, on the 1st, we draw one member and they take the whole pool. No ticket to buy — if you placed a bet that month, you're in.
What is a steal?
Every RM 100 you deposit gives you one go at the pool. Hit Steal and a random amount from the pool goes straight into your wallet — up to 50% of the progressive pool on a lucky grab. No need to wait for the monthly draw.
Games and Your Account
Which games can I play?
Live casino, slots, sports, fishing and 4D. Live tables from Evolution, Pragmatic Play, Playtech, Allbet, BG, Dream Gaming and Sexy Baccarat. Slots from JILI, Pragmatic Play, Playtech, Joker, CQ9, 918Kiss, Mega888, Pussy888, Epic Win, Lucky365, Evo888, Lion King and Playstar, plus instant games from InOut and Turbo Games. Sports on SBO, M8 Bet, WBet, Obet33 and Saba Sport, and 4D as well. Every provider is on the lobby, so what you see there is always the current list.
Do I need a separate wallet for each provider?
No. One wallet, and every game takes from it directly. Nothing to transfer in before you play, nothing to transfer back after.
Can I play on my phone?
Yes. It works in your phone's browser — nothing to install.
I forgot my password. What do I do?
Tap Forgot Password on the login page. We'll SMS a TAC to the number you registered with, and you set a new password from there.
How do I contact support?
Live chat is in the menu on every page. We reply in English, Bahasa Malaysia or Chinese, whichever you prefer.
